The Power and Importance of Emotional Labor

Although I am grateful that I was born with dyslexia, this was not always the case. We each have two wolves struggling inside us. One wolf is vengeful, angry, resentful, and afraid. The other is compassionate, faithful and loving. The wolf that wins is the one we feed. Dyslexia forced me to do a lot of what

When to refer a Coachee or Mentee for Professional Counselling or Therapy

Suggesting to someone else that they need counselling takes courage. As a coach or mentor, you will in most cases not be a qualified therapist – and even if you were, there are potential conflicts of role between mentoring/coaching and therapy. The two key questions here are: How can you tell if the other person

How to Deal with Financing Risk

The discussion about risk in finance quite often deals with the risk incurred by the providers of funds. In this respect the providers of equity are typically those who incur the highest risk: if a firm faces difficulties and is liquidated, equity holders are those who will receive only the very residual money (if any)

Riding the waves of a disruptive world

Dawna Jones is author of Decision Making for Dummies and an organisational and decision designer specialising in dealing with VUCA problems in organisations (Volatile, Uncertain, Complex and Ambiguous). In particular Dawna leads “From Insight to Action”, helping individuals, teams and organisations escape from tramline thinking that can become embedded into business cultures. We engaged in a

Leading Through Pain and Loss

Many people will do a variety of things to avoid pain. As leaders, we know that it will be part of the growth of our organization; the one thing that is consistent is change. Not all change is painful or involves loss, although if we are honest with ourselves, we will find that pain and

What if the coachee says ‘I don’t know’

There comes a point at least once in a coaching conversation, where the coach feels instinctively that the issue is clear enough to pose a powerful question – one that will really make the coachee think and open up new perspectives. Many times, that is exactly what happens, but occasionally the coachee simply responds with

Do You Know & Use Appreciative Capacity Building?

Capacity building can occur at the individual level or at the group level. At the individual level, the goal is to help people build their skills and become high performing and successful in their work. At the team or organizational level, it is to build high performing, successful teams, organizations and other groups. Appreciative capacity

How to lead wisely in uncertain environments

In one of his last appearance in 2000 Peter Drucker, the man who invented management, gave a TV interview from Claremont, California. Do you know the subjects chosen by Peter Drucker in his speech? He spoke about efficiency and effectiveness; enhance the forces, the XXI century management concepts. Do you know the topics remain untouched