About Author:

Chris Miller

For more than a decade, I have specialised in business continuity management working in public, private and not-for-profit sectors. I have assisted businesses ranging in size from 2 to more than 20,000 employees to improve their emergency and business continuity preparedness, response and recovery. I use business continuity management, as a methodology, to enhance their organisational resilience. I have presented more than 50 conference papers in Australia and internationally, including at the World Conference on Disaster Management (WCDM), Toronto, Canada (2009).

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