About Author:

Brad Power
Consultant and researcher
process innovation.

Brad Power, a consultant and researcher on process innovation, helping organizations improve the way they do their work to better serve customers. For the last three years I’ve been exploring why few companies sustain their attention to process management — how they can make improvement and adaptation a habit (even fun?). I’ve been collaborating with the Lean Enterprise Institute on this research. I’m interested in hearing stories of companies which embarked on a process improvement program and either kept going, or didn’t, and why.

Posts by Brad Power: