The Key to Organizational Success in 21st Century

What does your future looks like? What technology, disruptions or skills you foresee in future? In reality, future is unpredictable, and you can never determine what will happen in future, but, you can always predict/make assumptions about the future based on past events, trends and activities.

Business today, in general are nothing more than broken. The old ways are not suitable for taking on the future journey, in the beginning of 21st century we entered into a time of global upheaval and today organizations are facing the biggest challenges of leadership of 21st century. We are unable of compete with 19TH and 20TH century ideas in this new century.

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The 21st century brings rise to part time workers and the rise of consultants. Another statistic of these ideas is that millennials is on rise. By the year 2025, 75% of your workforce will be millennial (they will be in leadership role at mid level or greater). Everything is shifting the demographical constitution and strength of workforce is all shifting. UBER, the biggest taxi company owns no car, Facebook, the most reliable data/social portal has no data of its own, and the biggest online seller ‘Alibaba’ has no inventory, as a shift we are moving away from widgets and hard work of our muscles towards making money through services.

By the year 2025, 50% workforce will be free lancers/consultants. Instead of having full time employees we will have employees when we need them. When this need is fulfilled we free these employees in the market again as free lancers. These workers will work for multiple corporations even for your competitors as well. Another question rises here how we engage this type of workforce knowing that they may be working for our competitors sometimes.

Cloud Workers:
The way we do business is changing; it’s the rise of the distributive workforce. We are becoming a globally dispersed cloud working society. Global advances and technologies is making communication just a click away, it is causing us to reevaluate the need of offices. We are heading as a dispersed economy and cloud networking is becoming the center of communication and knowledge dispersion. It is diminishing knowledge, language, geographical and many other such barriers. 30% of us are working as full time workers and rest as free lance consultants today.

Technology Disruptions:
We are a global workforce right now, just by the nature of geographical and time zone boundaries diminishing we are dealing with technology in such a way that it is creating a global community. In fact 20 years ago we did not even know what impact a smart phone might have on us therefore we can say that technology has disrupted the ways we communicate, live or interact. If you are a company having a website online you are already a global company. Anyone can access your website from anywhere and contact you, we are no more bound by region or areas we live in. Technology today is disrupting in every area: healthcare, manufacturing or what not. Imagine having your heart being manufactured by your DNA in industry.


The organizations in future are going to be more dispersed then they ever are. It requires leaders new ideas, new approach to allow and adapt the technology and inhibit it within the organization and their employees. There is a mix of different age groups among the workforce.

Complex Ecosystem, Structure and Complexity:
The flat or dispersed organizations are very far from chaos they have very structured systems, a complex ecosystem. Flat organizations are equally complex like hierarchal organization but they are less rigid and more flexible which is causing them to be more successful as they are able to compete in the ever evolving complex environment.


Another attribute of future organizations is that it must be scalable; it must expand and contract with the market situation. Whether the market is increasing or re-treating the company must have scalability (constant monitoring and adjustment within the system). It allows us to interact with the environment in a more holistic and natural way, take head on the problems coming straight towards us and increase company revenues.

Decision Making:
It is impossible for a leader of any organization to be present everywhere all the time. What we are discovering is that complex agile organizations systems require individuals who are willing to take risk and make decision. This requires leadership who is willing to embrace and bestow explicit decision making powers to organization’s members. So decision making in an open organization system is about workers that come together through technology to collaborate and solve complex issues the organization or market is facing this requires a social collaborative codes where they share responsibilities and behaviors.

Open organizations are very much focused on principles and some of those principles involve the core values of the organization (what do we aspire to be). The things that do not change in the organization are the core values, principles, organizational constitutions, and the governance.

How do we change?
Board members, CEO, everyone has to desire and embrace the change. We are entering into knowledge society and we must be able to grow and change our knowledge and skills base and finally as leaders we have to be willing to empower the people. Hire the right people, give them the right tools and give them their space and get out of their way.

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